FAQs

“What are your office hours?”

We are open Monday-Friday from 8:00 AM until 5:00 PM. 

“What should I expect at my first visit?” 

Meeting your therapist for the first time takes courage. We realize that knowing what to expect is helpful. In the first session you and your therapist will take time to get to know one another, sign forms, and your therapist will complete a comprehensive assessment to learn about your history and what you want to gain from treatment. Your therapist will ask you to participate in setting goals for your treatment. 


“What are my payment options?” 

We accept payment by cash, check or credit card. Payments are due in full at the time of service. 


“How much are fees?”

Fees are determined by the area's average rates, the training, expertise and experience level of the therapist. Our fees are displayed under our ins/rates tab. 


“How do I cancel or reschedule my appointment?”

You can cancel or reschedule by calling our office at 731-281-8070 or you can email your therapist directly. 

**24 hour notice is required for cancellations to avoid being charged for the visit.  Most providers have a waiting list and can often fill a canceled spot with enough notice. 


“How do I schedule an appointment?”

Call our office 731-281-8070 or email us at sohcounseling@gmail.com


“How often are sessions?” 

After your initial assessment is completed, you and your therapist will discuss how often you’ll receive treatment based on your individual needs. Clients are typically seen weekly, bi-weekly or monthly.